Frequently Asked Questions

My garage door is jammed. Can I fix that myself or do I need help?

There are 5 common reasons why your door might jam. Some are fixes you can tackle on your own. Sometimes, it will require a tech. Read this article to sort it out: 5 Common Reasons Your Door Is Jammed

My garage door won't open? What can I do?

When your garage door won't open there are some simple fixes that you can do yourself and other problems where you might want to call a professional. Click here to learn all the fixes

Are you licensed, bonded and insured?

YES. We will gladly provide you with the appropriate documentation.

Do you hire full time employees or use subcontractors?

Precision Door Service garage door technicians are always full time employees - not subcontractors. They are trained and certified by the best in the industry and can repair, service or install any garage door system.

How do your replacement parts compare to typical replacement parts?

Our parts are the highest quality parts available in the garage door industry today. You can rest assured knowing your garage door will operate safely and smoothly for years to come.

Do I need an insulated garage door? If so, why?

When choosing a garage door, you want to make the right choice the first time. Insulated Garage Doors can be essential for your home. Click here to learn all the facts on Insulated Garage Doors

Why are the lights on my garage door opener flashing causing my door not to close?

When your garage door opener lights are blinking, or flashing, and your garage door does not close all the way, you may have an issue with your safety sensors (eyes). The number of flashes can help to identify the potential issue. Click here to learn all the facts on Garage Door Opener Flashing

What size opener (horsepower) is best for my garage door?

Find out which size opener or horsepower is the best for your garage door and why.

Preparing for a Visit from a Precision Door Technician

If you're expecting us for a tune-up, here are a few ways you can get ready for our visit:

1. Storage: We understand garages can be crowded. They can be used for cars, boxes, toys, appliances. You name it, we've seen it! If you've scheduled a visit with Precision Door, make sure we have easy access to the garage door to ensure a safe and fast fix. 
2. Get Social: Did you know Precision Door is on social media? Check out and like our pages for any specials going on so you can get the best deal out there! (Hint: we’re on Facebook and Twitter!)
3. Don't Try This at Home: The phrase "don't try this at home" is common when talking about home improvement, but we really mean it! If you're dealing with a garage door problem, it's usually best to call us and not try to fix it on your own. It can be dangerous and can cause additional problems.
4. Emergencies: If you wake up one morning and your automatic garage door won't move but you have to leave immediately remember one thing: without the spring working, your garage door will be much heavier than usual. Call us immediately because we offer same day service. Our door is always open for you!
5. Pets: We love to be welcomed by pets here at Precision Doors, but remember: working on the garage door can mean easy access to the outside. After we say hello to your furry companion, make sure he/she does not have access to the garage while we are working.
6. Completion: After we've fixed your garage door, we run through everything with you. So please, feel free to write down any questions or concerns you might have about your garage door and we’d be happy to answer them!

Now that you know how to get ready for us to arrive at your home for garage door service in the Richmond VA area, make sure to make an appointment today!